Ticket Form Feature A ticket form is used to get tickets from clients and system users. Following are the steps to manage the ticket form Click on the made changes in the form. Click on the type field to enable/disable…

Ticketing Feature Ticketing module is the backbone of modern day businesses to actively resolve the client issues to make any product reliable. To use ticking module following are steps Click the button from the left menu. All tickets are displayed…

Create a Ticket Following are steps to create new tickets Enter the ticket subject Write ticket description Upload/drag ticket related files Select ticket template by clicking on   button Click the button to send ticket   

Ticket Agent Feature A business can set up a support team to answer the tickets. Following are steps to create ticket agent in the system Click the button from ticket main page Select an employee from list to appoint as…